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Elena Vela x ITH
08/05/2024
1 min read

The voice channel gains importance in the face of the summer season

During 2024, the voice channel has gained even greater importance within the hotel sector, managing more than 60,000 interactions. This growth highlights the fundamental role of professional telephone support. Bookings have increased by 43%, and revenue has risen by 62% . The hotel industry is preparing for a summer season with historic demand.

To learn more, read the full article on the ITH blog.
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