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Call Seeker
Quotes and reservations with just one click
Home Products Call Seeker
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The ultimate tool for optimizing call centers

Call Seeker is a software designed to streamline and optimize your call center, allowing you to accompany the guest at every stage of their booking experience.

From the first enquiry to the final confirmation, Call Seeker ensures efficient and personalised management, improving the customer experience and maximising conversion opportunities.
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PERSONALIZED EXPERIENCE Simplified quotes and reservations

Offer your guests a personalized experience, answering their queries in real time with instant access to hotel information.

Plus, its integration with CRM ensures that no important details are missed, allowing you to create follow-up workflows to ensure higher conversions.
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CUSTOM FILTER SYSTEM Standard, additional and special

When a potential guest contacts the hotel to request a quote, through the "Booking Engine" section of the menu, the person handling the request will be able to perform the query in real time, configuring the parameters indicated and making use of various filters:

  • Standard filters: Check-in and check-out date, number of rooms, adults, children and promotional codes.
  • Additional filters: Adapted to the client's source market and language.
  • Special filters: Possibility of ignoring restrictions such as minimum stays or availability, always returning useful results.
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    Display of RESULTS

    Once you click on "Search", the results are displayed according to the parameters entered. Once the room and possible additional services have been selected, the last step of the process is reached, in which the guest's data is inserted, and other very interesting options are enabled.
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    PAYMENT GATEWAYS AND CLUB Pre-booking and quote by email

  • Payment gateways: Compatible with all payment methods enabled by the hotel, including our Paraty E-Payments system.

  • Loyalty Club: Allows access and enrollment in the hotel loyalty program directly from Call Seeker.

  • Pre-booking and quote by email: The pre-booking is stored in the system and can be sent by email to the guest, including a link to resume the reservation at the exact point where it was left off, with all the data already entered. This link will be available during the period configured by the hotel.
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    ADVANCED FUNCTIONS For flexible and efficient management

    With tools like manual pricing, quota lock, and price lock , you have the flexibility to adjust quotes in real time. Plus, the platform lets you manage multiple clients and hotels simultaneously, answering calls and sending quotes or multi-quotes (several quotes from different hotels in a single email) efficiently.

    All of this optimizes your time and improves your customers' experience, providing them with fast and personalized responses.
    a hand is pressing a padlock on a blue background

    Display of RESULTS

    With tools like manual pricing, quota lock, and price lock , you have the flexibility to adjust quotes in real time. Plus, the platform lets you manage multiple clients and hotels simultaneously, answering calls and sending quotes or multi-quotes (several quotes from different hotels in a single email) efficiently.

    All of this optimizes your time and improves your customers' experience, providing them with fast and personalized responses.

    Explore the latest Paraty Tech news on our blog
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    All the activity and day-to-day life at Paraty Tech, on our blog.
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    Request a demo

    Do you need more information, have questions, or want to see any of our products in action? Get in touch with us and tell us more.
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    • Solutions
    • Products
    • Company
    • Events
    • Blog
    • Contact
    Online Direct Channel
    • Booking Engine
    • Website Design
    • Hotel + Flight
    • Online Payments
    • Loyalty
    Voice Channel
    • Call Center
    • Quotes
    • Outbound
    Digital Marketing
    • Metasearch Engines
    • SEM & Paid Social
    • SEO & GEO
    • Email Marketing
    • Social Networks
    Revenue Management
    • Price Intelligence
    • Price Comparison
    • Price Matcher
    • Conversion
    Other Solutions
    • Business Intelligence
    • Loyalty
    • Artificial Intelligence
    a calendar icon with a check mark on it in a blue circle . Paraty Bookings
    a magnifying glass with a euro sign on it in a blue circle . Price Seeker
    a blue circle with a white phone icon inside of it . Call Seeker
    two speech bubbles are in a blue circle . Paraty Digital Suite
    two speech bubbles are in a blue circle . Paraty Loyalty
    All products
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    Contact us and start increasing your direct sales today
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