Below we list the configuration options of our Online Check-In platform. The level of security, access channels to the platform, and payment facilities are just some of the aspects you can customize.

• Customized form: fields defined by the client
• Partial Online Check-In for the same booking
• Personalized activation of the Online Check-In
• Payment of the booking during the Online Check-In
• Upselling / Cross-selling: upgrades and additional services
• ID photo upload to attach to the form
• Digital signature through the Online Check-In platform
• Access from the booking confirmation
• Access to Online Check-In from the Official Website
• Integration with the PMS (subject to approval)

With Online Check-In you will avoid crowds at the reception and uncomfortable queues for your customers, reducing interpersonal contact and improving their perception of the received service. Relieved from this task, your team can focus on delivering an even better service.

• Distance: fewer crowds, more social distancing
• Workload: reduced workload for hotel staff
• Service: better perception of the service received

Online Check-In is a new opportunity to generate revenue, through upselling and cross-selling. Take the opportunity to offer your customers additional services or upgrades during the process.

• Upselling: offer upgrades during the process
• Cross-Selling: you know your guest — let them know with extras
• Convenience: allow them to pay for services and the booking

Those who booked on the official website will return to complete the Online Check-In. If they did it through another channel, they will also access if they wish to avoid that step at the hotel. A giant step in terms of loyalty.

• Your Website: they’ll return to your site to complete the Check-In
• More Channels: even if they booked through another channel, they’ll end up on your site
• Loyalty: ensures customer contact and loyalty

Our Online Check-In is a tool designed to communicate with your booking engine and your website. Configure it as you wish and decide how and when to offer this service to your clients.

• Configuration: you decide how far to take the Online Check-In
• Access: you decide from where to provide access
• Integration: ready to integrate with your PMS