More than 3000 hotels trust us
PERSONALIZED EXPERIENCES
In a world where technology dominates the booking process, there is still a profile of traveler who values human contact and personalized attention.
Our Call Center solutions for the hospitality sector not only facilitate this contact, but are also designed to integrate seamlessly as an extension of your hotel's reservations team , maximizing conversions and optimizing the experience of each customer, from the first inquiry to the final reservation.
Our Call Center solutions for the hospitality sector not only facilitate this contact, but are also designed to integrate seamlessly as an extension of your hotel's reservations team , maximizing conversions and optimizing the experience of each customer, from the first inquiry to the final reservation.
Ring2Travel & Call Seeker
The best option guaranteed
With Ring2Travel and Call Seeker, every call becomes an opportunity to strengthen the relationship with the guest and increase bookings in a tangible way.
Ring2Travel: More than a Call Center, a Customer Experience Center
With 15 years of experience, we know how to leverage the voice channel to boost direct sales. Our agents offer exceptional customer service that increases loyalty and maximizes conversions.
Main features
- Support in 5 languages, 24H. / 365 Days
- Recovery from cancellations
- Pre-stay calls
- Call Overflow Service
- Click to call on the website
- SMS, newsletter and WhatsApp campaigns
- Chat on the website
- Mailbox management
- Satisfaction surveys
Call Seeker: The ultimate tool for managing quotes and reservations in real time
Call Seeker optimizes booking management in real time, offering a seamless experience, increasing conversion and improving customer satisfaction.
Main features
- Booking quotes
- Pre-booking generation
- Advanced filtering system
- Set price manually
- Pre-booking validity period
- Block quota and price
- Generate quote email
- Integration with the payment gateway
- Integration with the Loyalty Club
INCREASE YOUR INCOME With our solutions
At Ring2Travel , we offer you the option of partially or fully outsourcing your reservations department, with agents who integrate into your team and ensure a personalized and professional service to improve conversion and customer satisfaction.
If you prefer to keep your call center in-house, CallSeeker is the perfect solution. This cutting-edge software manages bookings in real-time and offers:
Quick Quotes Managing multiple clients and hotels Secure sending of payment links Automation of follow-ups
If you prefer to keep your call center in-house, CallSeeker is the perfect solution. This cutting-edge software manages bookings in real-time and offers:
WHY CHOOSE RING2TRAVEL? Experience, specialization and attention
BLAUMAR GROUP Elena Rubio Guérard
Starting to work with Paraty Tech has been a revolution, not only on a technical, professional and sales level, but also on a human level. The speed of their management, the permanent monitoring of the implemented actions, the willingness to make all the changes requested by us, their advice and their proactivity have been the key to the success of our collaboration.
VIDA MAR HOTELS & RESORTS Carla Almeida
With the help of Paraty Tech we have increased our direct sales and improved our online positioning. Their flexibility and willingness has allowed us to adapt and customize their tools according to our needs.
Explore our blog
The latest news from Paraty Tech
Articles, use cases, white papers, news, success stories, updates… All the activity and daily life of Paraty Tech, in our blog. Stay informed!
28/03/2025
Daniel Romero
21/03/2025
Daniel Romero
Our partners
Large companies like Google trust our technology and encourage our growth and development.
Frequently Asked Questions
Do you have questions or can't find what you're looking for?
Here you will find answers to the most frequently asked questions.
Here you will find answers to the most frequently asked questions.
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Is the booking engine optimized for all types of accommodation?A booking engine, entirely developed by our team, for hotels, hotel chains and other tourist establishments, such as apartments, campsites, etc. On the one hand, it allows users of your website to book rooms in your establishment. On the other hand, it is easy to manage and allows you to control and market your inventory, with the aim of boosting your direct sales, making it easier for your hotel business to thrive. Not in vain, it is one of the most popular hotel booking engines in the hotel sector.
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Can I use your revenue management tools even if I have another booking engine?No. Although our services include web design, unlike other booking engines, ours is ready to be inserted into your current website.
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Which channel managers are you integrated with?Yes. We are currently integrated with over thirty channel managers and we are always open to new integrations.
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Is it possible to manage payments through the booking engine?Yes. In fact, we have two independent engine versions, for desktop and mobile websites respectively, which represents an added value in terms of offering the best user experience.
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Can I hire your contact center even if I have another booking engine?Yes. It has its own Business Intelligence system, which collects all the data relating to the activity of the search engine: reservations made, searches, results with no availability, conversion, etc. All the functions you would expect to have full control over your main sales channel. In addition, other solutions such as Price Seeker, Rate Check and Parity Maker maintain permanent two-way communication.
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Do you offer online technical support?Yes. Both the widget and the booking process are customized to suit your corporate image and the aesthetics of your establishment.
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What makes you different from other booking engines?Yes. Paraty Hotel Manager is your management system, from which you can add, delete and modify everything related to the booking engine: quotas, open and close sales, rates, regimes, promo codes, descriptions and photographs of the rooms, additional services, etc. It is an online management program, accessible from any location and device.
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I already have a website. Can I integrate your booking engine?Due to the need to differentiate ourselves as a result of the adaptation to PSD2 regulations, the payment methods available are currently increasing: Redsys, Amazon Pay, Bizum, PayPal, Addon Payment, Universal Pay, Sequra, PlaceToPay, PayJP, Redunicre, PayU, Book&Pay, SIBS... For your peace of mind, we inform you that this is a secure booking engine like few others. Your data and that of your clients will always be safe, in accordance with the requirements of the GDPR.
Request a demo
Do you need more information, have questions or would you like to request a demo? Get in touch with us and tell us more details.